Passport Tracking Guide
An easy way to check your passport application status with your token number — SMS to 9988, the official portal and the helpline.
Note: this is a guide — this page does not check live status itself. You get the status from the SMS reply or the official website.
Step 1: Keep your token number ready
The token number is 11 digits long and is written on your passport office receipt. Enter it below — the tool will check that the number is in the right format and prepare the SMS for you.
Enter only the 11-digit value written as "Token Number" on the receipt.
Token number format is correct.
Now send this SMS to 9988 — you will get the status reply in a few moments.
Now send this SMS to 9988 — you will get the status reply in a few moments.
Method 1: Tracking by SMS (fastest)
- Write a new SMS in your phone messaging app.
- Type only your 11-digit token number — no extra words.
- Send it to 9988.
- You will get the status reply SMS in a few moments.
SMS charges apply at your mobile network normal rate. No internet needed — it works on any phone.
Method 2: On the official website
- Open dgip.gov.pk — the official website of the Directorate General of Immigration and Passports.
- On the homepage, select the "Track Your Application" option.
- Enter your token number (and your registered mobile number if asked).
- The current stage of your application will appear on the screen.
Method 3: Call the helpline
Call the DGIP helpline 051-111-344-777 and tell them your token number — the agent will tell you the status. You can also get information with your CNIC.
Common status meanings
| Status | Meaning |
|---|---|
| Under Process / In Process | Work on your application is in progress — printing or verification is happening. |
| Ready for Collection / Ready for Delivery | Your passport is ready — collect it from the office or wait for dispatch. |
| Dispatched | Your passport has been sent by courier or post. |
| No Record Found | The token number is wrong or the system has not updated yet — try again after 24 hours. |
Important points
- Keep your token receipt safe — it is the key to tracking.
- If you lose the token slip, visit your nearest passport office with your CNIC.
- When you get the "Ready for Collection" notice, collect your passport within 30 days.
- Never share your token or CNIC on unofficial tracking websites.
- Fees and timing change over time — confirm on the official website.
Disclaimer: this is an information guide, not a government service. Always confirm the status through official channels (9988 SMS or dgip.gov.pk).
How to use
- Keep your token number from the receipt you received when you applied.
- Enter the token number in the SMS helper above and copy the ready-made text, or type it yourself.
- Send it as an SMS to 9988, or use the official portal or helpline explained below.
- Match the reply against the common status meanings table to know what happens next.